Privacy Policy
Effective date: July 17, 2026. Last updated: July 17, 2026.
Proway Construction Group ("we", "our", "us") operates prowayconstructiongroup.com and provides construction, remodeling, and related services. This Privacy Policy explains what information we collect, how we use and protect it, and the choices you have.
1. Information We Collect
Information you provide: name, email, phone, mailing address, company name, project details, budget, timeline, and payment information (payment card numbers are handled by our processor Stripe and never stored on our servers). We also retain communications between you and us (email, SMS, phone records, project notes).
Automatically collected: IP address, browser type, pages viewed, timestamps, cookies, and local-storage preferences.
2. How We Use Information
To provide, maintain, and improve our services; respond to inquiries; send estimates, invoices, receipts, and project updates; process payments; send marketing you opted into (unsubscribe any time); detect fraud; and comply with legal obligations. We do not sell your personal information and do not share it with advertisers or data brokers.
3. When We Share Information
Only with service providers under contract (Stripe, email delivery, hosting, accounting), subcontractors and suppliers on your project (limited to what they need), legal or regulatory authorities when required, and successors in a merger or acquisition under equivalent protections.
4. Data Security
We use TLS encryption in transit, encrypted storage of sensitive credentials, restricted internal access, and regular security reviews. No system is perfectly secure; if a breach affects you we will notify you and any relevant regulator as required by law.
5. Data Retention
We retain project, financial, and communication records as required by law (tax records typically 7 years) plus a reasonable period after for warranty and dispute resolution. You may request deletion of personal information not required to be retained by law.
6. Your Rights and Choices
Request a copy of your data, correct inaccuracies, request deletion, opt out of marketing emails, or disable cookies in your browser. California, Colorado, Virginia, and other US state residents have additional rights (know, delete, opt out of sale — we do not sell data). Contact us to exercise these rights.
7. Children
Our services are not directed to children under 16 and we do not knowingly collect their personal information.
8. Third-Party Links
Our site may link to third-party sites (payment processors, subcontractor portals, social media). Those sites have their own privacy policies; we are not responsible for their practices.
9. Changes to This Policy
We may update this Policy from time to time and will update the "Last updated" date above. Continued use of our services after an update constitutes acceptance.
10. Contact Us
Proway Construction Group. Email: tom@prowayexteriors.com. Website: https://prowayconstructiongroup.com. For questions, requests, or complaints about this Privacy Policy, email the address above.
